Order Processing
Orders are typically processed within 1 to 3 business days after payment is received. Orders placed on weekends or holidays are processed on the next business day.
Processing times may be longer for special-order items, oversized parts, freight shipments, or orders requiring address verification.
Shipping Methods
We ship most standard items using major parcel carriers. Larger or heavier items, including certain engines, transmissions, body parts, and pallets, may ship by freight carrier.
- Small and standard parts ship through parcel delivery services.
- Heavy, oversized, or engine-related orders may require freight delivery and appointment scheduling.
- Signature confirmation may be required for high-value orders.
Estimated Delivery Times
| Order Type | Estimated Delivery |
|---|---|
| In-stock standard parts | 3 to 7 business days after shipment |
| Oversized parts | 5 to 10 business days after shipment |
| Engines and freight items | 5 to 12 business days after shipment |
Delivery estimates are not guaranteed and may vary due to weather, carrier delays, inventory availability, peak seasons, or destination accessibility.
Shipping Rates
Shipping charges are calculated at checkout when available. Some products, especially used engines or freight items, may require a custom shipping quote based on weight, dimensions, delivery location, and commercial or residential access.
Tracking Information
Once an order ships, tracking details are sent to the email address provided at checkout when available. Freight shipments may include separate carrier communication for delivery scheduling.
Freight and Engine Deliveries
Customers must inspect freight shipments at the time of delivery. If the packaging appears damaged, note the damage on the delivery receipt before signing and contact us immediately.
Failure to document visible freight damage at delivery may affect your ability to file a claim with the carrier.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address. Additional carrier fees caused by incorrect addresses, refused deliveries, reshipments, or rerouting may be passed on to the customer.
Delays, Lost, or Damaged Packages
If your package is delayed, lost, or arrives damaged, contact us as soon as possible so we can assist with a carrier investigation or claim. Resolution times depend on the carrier and shipment type.
Shipping Restrictions
Some items may be unavailable for shipment to certain states, regions, or international destinations due to size, weight, hazardous material regulations, or carrier limitations.
Policy Updates
We may update this shipping policy at any time to reflect operational changes, carrier updates, or legal requirements. The latest version posted on this page applies to current orders unless otherwise stated.